Industries

Technology & SaaS Platforms

Scaling SaaS with AI-Native Product Engineering

Technology & SaaS Platforms

AI-Native Product Engineering For Technology & SaaS Platforms

At We Think AI, we build, modernize, and scale your SaaS with AI-native product engineering—multi-tenant architecture, API platforms, agentic workflows, and RAG over governed data—delivered fast with enterprise governance.

We help PLG and enterprise SaaS teams ship features faster, lower run costs, and grow NRR with secure, compliant platforms.

Technology & SaaS Platforms

SaaS Strategies to Build & Scale

Our focus areas—modernization, AI copilots, APIs, PLG analytics, SRE, and billing—to drive growth and reliability.

SaaS Modernization & Multi-Tenant Architecture
SaaS Modernization & Multi-Tenant Architecture

Refactor to cloud-ready, multi-tenant services with clear tenancy, isolation, and cost efficiency.

AI Copilots & In-Product Automation
AI Copilots & In-Product Automation

Embed copilots, agentic flows, and RAG so users complete tasks faster—right inside your app.

Developer Platform & APIs
Developer Platform & APIs

Design API products, SDKs, and extensions with versioning, rate limits, and monetization ready.

Product Analytics & Growth (PLG)
Product Analytics & Growth (PLG)

Event models, funnels, cohorts, and experiments to improve activation, retention, and expansion.

Reliability, SRE & Observability
Reliability, SRE & Observability

SLOs, error budgets, tracing, and incident runbooks to protect uptime and user experience.

Billing, Pricing & Entitlements
Billing, Pricing & Entitlements

Usage metering, entitlements, trials, and pricing tests are wired to reduce churn and lift NRR.

Structured for Success

1

Platform Understanding

Align goals, assess platform/tenant model, and shortlist high-impact use cases.

2

Pilot & KPI Definition

Define the thin slice, KPIs, data contracts, and launch conditions.

3

Build & Harden

Implement features with CI/CD, tests, SRE playbooks, and security reviews.

4

Go-Live & Scale

Gate-release, measure outcomes, optimize costs, and plan the next two slices.

Frequently Asked Questions
How do you handle multi-tenant architecture?
chevron down icon

We define tenant models (pooled vs. siloed), isolation, quotas, and routing; then implement tenancy in data, caches, and services with observability to track blast radius and costs.

Can we add AI without re-architecting?
chevron down icon

Yes—thin-slice copilots and RAG over-govern content, then expand. We gate releases with flags, eval outputs, and monitor latency, accuracy, and cost per task.

What compliance do you align with for SaaS?
chevron down icon

We deliver SOC 2/ISO 27001-aligned controls, SSO/SCIM, RBAC/ABAC, encryption, and audit trails; for payments, we design PCI-aware boundaries and tokenization.

How do you improve reliability quickly?
chevron down icon

Set SLOs, instrument tracing/metrics/logs, fix top failure modes, and automate runbooks. Error budgets guide releases so reliability and velocity stay balanced.

Do you support usage-based pricing?
chevron down icon

We add metering, entitlements, and billing integrations, then test plan/price changes with cohorts to lift activation, expansion, and NRR.

What’s the typical 12-week outcome?
chevron down icon

A production thin slice live for a target cohort, with CI/CD, SRE, analytics, and a backlog to scale features, tenants, and regions.