TransPak Case Study | Optimizing Logistics and Packaging

Transpak
Project Name
Transpak
Industries
Logistics
Timeline
2024
Live view
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Deliverables
Strategy, Customer Experience, Product Engineering

The client

TransPak is a leader in tech-focused packaging, crating, and logistics solutions. They specialize in providing innovative and efficient packaging services, particularly in creating custom crates for a variety of technological and industrial products. With a focus on cutting-edge solutions, TransPak aims to streamline and optimize the packaging process for their clients.

Challenges

TransPak's quote generation process was cumbersome and time-consuming, involving multiple steps and dependencies. Sales representatives had to relay customer requirements to a specialized team for quote creation, leading to delays, increased workload, and potential communication errors. This multi-stage process impacted the efficiency and responsiveness of the sales cycle, hindering the company's ability to provide timely quotes to customers.

$5.1M+ revenue unlocked through optimization.

How we made it Happen

We developed a mobile app integrated with CrateMaker's database, empowering sales representatives to generate instant quotes on-site. The app allows for immediate input of crate requirements, material selection, and cost calculation, streamlining the entire quoting process and significantly improving response time to customer inquiries.
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40%

increase in brand strategy effectiveness

30%

reduction in market research time

25%

improvement in campaign ROI.

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